Returns & Exchanges

At Scarlet Sage, we strive to delight customers with their purchases.

Return & Exchange Policy (India):

• If you're not satisfied with the product received, drop us an email within 48 hours of delivery at mail@shopscarletsage.com, letting us know about your return and the reason for the same.
• Upon submission of the return request, our team will review it, and a return pick-up will be arranged (no charges will be applied).
• Items have to be returned in unworn condition with tags on. Garments with any body odour or perfumed scents will not be accepted back.
• Once the return shipment is received, a quality check will be done by our team.
• If approved, we will either issue a credit code or provide you with an exchange for an item of your choice. We do not offer refunds. 
• Credit Codes issued are valid for 6 months and can be redeemed either directly on our website or at our exhibitions.
• Belts & Sale items are not eligible for return or exchange.

For SHIRT SHOP and LUMÈ collection:

• Standard-sized items can be returned only for size exchange and alterations in the same style.
• Custom orders can not be returned or exchanged and are not eligible for COD.

Please note, Scarlet Sage reserves the final right to refuse or accept a return or exchange.

Return & Exchange Policy (International)

• International orders are final sale only and are not eligible for returns & exchanges. 
• If you have an issue with your order we are here to help you out - Please mail us at mail@shopscarletsage.com