Returns & Store Credit

At Scarlet Sage, we strive to ensure that you love every purchase you make with us. However, if you are not fully satisfied with your order, you may request a return subject to the terms below.

Return Eligibility

Customers may request a return within 7 days from the date of delivery.

Items must be:

• Unworn and unused
• In original condition
• With all tags intact

Garments with stains, damage, body odour, or perfume/deodorant scents will not be accepted for return. 

How to Initiate a Return?

Customers can now self-initiate a return request by logging into their account.
https://account.shopscarletsage.com

 

Store Credit

• Upon receiving the items & quality check, a Store Credit will be credited to your account after deducting INR 300 towards return handling and logistics charges.

Refund Policy

• We do not offer refund. Eligible returns will be issued as Store Credit only.

Non-Returnable Items

The following items are not eligible for return:

• Scarfs
• Belts
• Jewellery
• Sale / discounted items
• Items ordered with custom measurements

 

How to Redeem Store Credit?

• Log into your store account
• Add items to your cart
• Select the box "Pay Via Gift Card" and then click on checkout
• You will be able to view/choose the available store credits on the payment page